Your guide to fixing photocopier issues
Hand’s up... if you’ve ever felt compelled to throw the photocopier out of the window before/ during/ after it misbehaved and frustrated the hell out of you?
Then, a sobering realisation took place that the photocopier is actually a pretty (very) heavy piece of equipment and any attempt to do this would be an utterly ridiculous idea and could result in significant office embarrassment. We’ve all been there!
Good News Alert
To avoid these potential situations and save you future embarrassment; we’ve put together a useful guide of the common challenges you will be faced with relating to photocopier, these span from the most basic everyday tasks through to more complex error code faults - the ultimate goal being that you and your team reduce downtime created by the photocopier and increase productivity.
Replacing supplies (toner’s and ink cartridges)
Replenishing the supplies is a simple task every user should be able to complete without disruption.. right? The first step is to ensure you have identified the correct consumable that needs to be replaced, most business grade photocopiers take four separate toners (Mono, Cyan, Magenta and Yellow), the machine interface will display which particular colour is running low, the consumable must be specific and compatible* to the manufacturer model detailed on the front of the print device.
*Important Note: We strongly recommend using OEM (Original Equipment Manufacturer) supplies. Whilst you will benefit from a discount using ‘non-genuine’ or ‘compatible’ supplies, ultimately the discount tends to be short lived. The negative connotations from using cheaper toners or ink cartridges can include voiding the manufacturer warranty of the device, the yield and capacity of the supplies being much lower - meaning you get far fewer prints and also poor image quality.
Once you have identified the correct replacement consumable, the next stage of the process is to remove the empty toner. Generally speaking with a laser device you twist/turn the old toner counter-clockwise to the ‘unlocked position’ and then pull the toner towards you. In the event of ink cartridges, check for any release lock securing the cartridge (these are usually a deliberately obvious colour), if there isn’t any release mechanism, then simply pull the cartridge towards you releasing the supply from the device. It’s worth taking care with the ‘opening area’ of the used toner bottle or ink cartridge as often there may be some toner still remaining that you wouldn’t want to spill! The old toner or cartridge should then be disposed of and recycled in the correct environmentally friendly manor.
The final step is to insert the new, replaceable consumable into the photocopier, turning clockwise back into the locked position or for ink cartridges, simply pushing into place. Once done, close the front panel and the photocopier should automatically recognise the new toner or ink cartridge and you are good to go!
Changing waste toner boxes & maintenance boxes
Why do photocopiers have waste toner boxes and maintenance boxes? Every time a print job is carried out, there is a small amount of toner residue left on each of the drums, this toner residue has to be cleaned off in advance of the next print job. The function of the waste toner box is to collect and store all of this waste toner residue. Over time, the residue physically builds up within waste toner box and will reach a maximum capacity and be in need of replacement.
Generally speaking waste toner boxes usually operate in a similar fashion to a cartridge type system. Dependent on the manufacturer, there may be a plastic clip to remove before fitting. Often, you are able to simply push the waste toner into place, secured by two clips either side. The removal process is just as simple, squeeze the clips which are usually visually obvious in a different colour, then pull the waste toner box towards you.
Useful Tip
Changing waste toner boxes can be a messy business if you’re not careful! Whilst removing the waste toner box, it’s important to keep the box as level as possible to ensure you do not spill any toner from the box. The replacement waste toner box should be supplied with a waste bag and a pair of gloves for you to use, in addition, you are able to re-use a ‘plug’ from the new waste toner to avoid spillage. In the event that toner is spilt on a carpet surface, its worth noting that toner can only be hoovered up by a particular type of hoover, with a specific type of filter.
Paper Jams
Annoyingly, paper jams are a common issue for photocopying equipment. Todays photocopiers have come on leaps and bounds in terms of providing intuitive diagnostics. Most new, latest generation photocopier technology will show you the exact location of the paper jam through a video clip on the user interface screen. The video should show you which décor panel to open on the photocopier providing access to the paper jam with a demonstration on how to remove the paper jam.
There are ways to avoid and reduce paper jams occurring in the first place. Typical reasons why paper jams occur will occur is due to the incorrect loading of paper into the paper tray and poor originals or thicker, heavier paper media fed through the document feeder without making the necessary adjustments to the photocopier paper tray settings to account for these changes.
Persistent and frequent paper jams could mean a mechanical fault is the root cause of the paper jams, in this event, you should always contact your local service representative to carryout an assessment of the device and repair if required.
Changing the device settings
Changes to IP addresses and scan credentials are among the most common reasons the username and default password may be required, here’s a helpful list of manufacturers default username and passwords in case you need them;
Epson default Administrator username and password
The default username is “admin” and the password is default password is “access”
You can change or reset this on the “Workforce range” by following the below:
Select General Settings > System Administration > Security Settings > Admin Settings > Select Admin Password
Konica Minolta default Administrator username and password
The administrator password is set to 1234567812345678
It’s likely the password will be changed by your service provider so please contact them directly if this method proves to be unsuccessful
Sharp MX range default Administrator username and password
The default Sharp username is “Admin” and the password is “admin”
Canon default Administrator username and password
The default username is “Administrator” and the password is default password is 7654321
Ricoh default Administrator username and password
For the Web page admin it is username “admin” and password leave blank and you should be able to login. If logging in at the machine the username will still be admin and the password will be “password”. The password on a lot of Ricoh models are likely to have been changed to something more secure
Xerox default Administrator username and password
Username is “admin” and the default passcode is 1111
Samsung default Administrator username and password
The default User ID is “admin” and password is sec00000, but it can be changed from the default, note: The password might not be sec00000 if the an admin has set the password to something different, or if the printer is an older model (for older models, the defaul password is 1111)
Brother default Administrator username and password
User mode ->Username: user, Password: access
Admin mode ->Username: admin, Password: access
Or
Admin mode->Username: admin, Password: initpass
User name and password not listed? Sorry if we’ve missed one you need! If there is a username and password not listed above then get in touch with our friendly service term who will try and help you the best they can.
Advanced photocopier faults and error codes
With the best ‘will in the world’, not all issues are resolvable internally. Certain issues, often detailed as ‘error codes’ will require the assistance of a qualified technician and potentially need parts to be ordered and replaced.
Different manufacturer models display different error codes, we’ve highlighted a list of the common error codes that we help you with.
Konica Minolta C3110 / C3300i / C3550 / C3551 / C3320i / C3350i / C4000i / C4050i
Konica Minolta C224 / C284 / C364 / C454 / C554
Konica Minolta C224 / C227/ C287 / C258 / C308/ C368 / C458 / C558 / C658
Konica Minolta C257i / C250i / C300i / C360i / C450i / C550i / C650i
IEEE802.1X
Connection has already been established 2. Setting error 3. Unable to find the destination AP (SSID) 4. The authentication mode does not match the AP (IEEE8021X/WPA-EAP/WPA-PSK/NONE) 5. Negotiation of the EAP method failed 6. The EAP authentication failed (user ID, password, certificate, etc.) 7. Encryption negotiation with the AP failed (TKIP/CCMP) 8. Failed to retrieve the client certificate 9. The client certificate has expired 10. Verification error of the server certificate (EAP-TLS/EAP-TTLS/PEAP) 11. Although the WPA-PSK mode is selected, the Pre-Shared Key is not specified 12. An authentication error occurred in WPA-PSK mode (unmatched Pre-Shared Key) 13. The phase 2 method is not specified (PEAP) 14. Negotiation of the phase 2 method failed (PEAP) 15. Response from the server has timed out 16. Failed to allocate memory 17. Failed to start the supplicant task 18. The driver does not work 19. The server certificate has expired (EAP-TLS/EAP-TTLS/PEAP) 20. CA verification error of the server certificate (EAP-TLS/EAP-TTLS/PEAP) 21. Server ID verification error of the server certificate (EAP-TLS/EAP-TTLS/PEAP) 22. The CA certificate is not specified (EAP-TLS/EAP-TTLS/PEAP) 23. The server ID is not specified (EAP-TLS/EAP-TTLS/PEAP) 24. Settings are combined normally 25. Connection and authentication are complete 26. The server certificate does not have the expected usage (EAP-TLS/EAP-TTLS/PEAP) 27. The server certificate has expired (EAP-TLS/EAP-TTLS/PEAP) 28. Access to the server to check for expiration of the server certificate is rejected (EAP-TLS/EAP-TTLS/PEAP) 29. Access to the server to check for expiration of the server certificate has timed out (EAP-TLS/EAP-TTLS/PEAP) 30. Unable to check for expiration because the CRL size that has been retrieved to check for the expiration of the server certificate exceeds the maximum capacity that can be retained (1MB) (EAP-TLS/EAP-TTLS/PEAP) 31. Incorrect format of the server certificate (EAP-TLS/EAP-TTLS/PEAP) 32. Verification of the server certificate is invalid (EAP-TLS/EAP-TTLS/PEAP) 33. The hard disk path is not specified for the certificate verification (PKI) function (EAP-TLS/EAP-TTLS/PEAP) 34. The certificate verification (PKI) function is in the excessive multiplex processing status (EAP-TLS/EAP-TTLS/PEAP) 35. Parameter error of the certificate (EAP-TLS/EAP-TTLS/PEAP) 36. Internal error of the certificate verification (PKI) function (EAP-TLS/EAP-TTLS/PEAP)
LDAP
1. An invalid operation occurred 4. The number of search results has exceeded the maximum number of items allowed 7. The LDAP server does not support SASL 10. Unable to trace the link although Referral is specified 32. Cannot find the search route 49. Failed to log in to the LDAP server 80. An unexpected error occurred 85. The connection has timed out 86. The supported SASL does not match the LDAP server side 88. Cancelled by the user 90. A memory shortage has occurred 91. Unable to connect to the LDAP server 92. The supported LDAP version does not match the LDAP server side 128. Failed to resolve the LDAP server name using the DNS server 129. The certificate of the LDAP server has expired 130. Mutual authentication using GSS-SPNEGO (Kerberos v5) failed 131. The search result remains 2238. The CN field of the LDAP server certificate does not match the server address 2239. The LDAP server certificate does not have the expected usage for a server 2240. The LDAP server certificate is not trusted. To trust the certificate, the certificate must be registered to the system 2241. The LDAP server certificate has expired 2242. The CA server rejected the connection 2243. The connection to the server that checks for expiration of the certificate has timed out 2244. Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB) 2261. The format of the LDAP server certificate is invalid 2263. Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified 2264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 2266. Internal error of the certificate verification/management module 2267. The device certificate does not exist 2268. No certificate is sent from the communications peer 10000. Failed in authentication using a PKI card (PKI token) 12236. The ticket certificate has expired 12239. The ticket certificate does not have the expected usage for a server 12240. The ticket certificate is not trusted. To trust the certificate, the certificate must be registered to the system 12241. The ticket certificate has expired 12242. The CA server rejected the connection 12243. The connection to the server that checks for expiration of the certificate has timed out 12244. Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB) 12261. The format of the ticket certificate is invalid 12263. Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified 12264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 12266. Internal error of the certificate verification/management module
E-Mail/ Internet Fax
1. Failed to log in to the E-mail server 2. An internal error occurred 3. Failed to connect to the server 4. The connection has timed out 5. Decoding failed due to invalid MIME format or S/MIME format 6. Available free memory is insufficient. Reception is not possible 7. Job ID is invalid 9. Failed to delete an E-mail message 10. The mail box is full 11. Failed to search the certificate 12. Failed to retrieve the device certificate or private key 13. An I/O error occurred. A hard disk operation error has occurred, or memory capacity of the computer may be insufficient 14. The S/MIME function is disabled 15. The hard disk is invalid 16. The format of the certificate from the E-mail sender is invalid 2236. The certificate has expired, or the validity period has not yet started 2238. The CN field of the certificate does not match the server address 2239. The certificate does not have the expected usage 2240. The certificate is not trusted. To trust the certificate, the certificate must be registered to the system 2241. The certificate has expired 2242. The CA server rejected the connection 2243. The connection to the server that checks for expiration of the certificate has timed out 2244. Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB) 2261. The format of the certificate is invalid 2263. Failed to initialize the certificate verification 2264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 2266. Internal error of the certificate verification 2267. The device certificate does not exist 2268. No certificate is sent from the server
FTP TX
22. Parameter error (e.g. the file name is NULL) 27. Parameter is invalid 42. The specified protocol is unavailable 52. The process is cancelled by a device reset 55. A memory shortage has occurred 56. The FTP connection is already open 57. Failed to connect to the server 60. The connection has timed out 61. The connection has been interrupted 62. The device is not connected to the network 70. The network connection is busy 450. The file has not been deleted 451. The file transfer failed (e.g. due to insufficient server capacity) 452. The file transfer failed (e.g. due to insufficient server capacity)501. Syntax error in parameters or arguments 530. Incorrect login name or password 550. The specified folder does not exist 552. The file operation failed (e.g. due to insufficient server capacity)
SMB transmission
42. The protocol is not initialized 52. MIO was reset during forwarding 55. An I/O buffer capacity shortage occurred 57. Failed to connect to the server 62. The device is not connected to the network. The connection has been interrupted 70. The network connection is busy 4096. The host name is not specified. The specified host name does not exist on the network 4097. The user name is not specified. Unable to log in with the specified user name and password. The user does not have write permission to the folder. Failed to log in due to an SMB protocol error 4098. The folder name is not specified. The specified folder does not exist 4099. The user name is not specified. Unable to log in with the specified user name and password. The user does not have write permission to the folder. Failed to log in due to an SMB protocol error 4100. The specified file name is invalid 4101. The specified file already exists and is write-protected. The folder and the disk are write-protected 4102. The specified media to be written is not formatted. The file system of the specified media to be written is faulty 4103. The server capacity is full 4104. The server capacity has become full while writing data 4105. Other errors to which an error code is not assigned 10000. Failed in authentication using a PKI card (PKI token) 12236. The certificate has expired, or the validity period has not yet started 12239. The purpose of the certificate is not right 12240. CA that cannot be trusted or is not registered 12241. The certificate has expired 12242. The CA server rejected the connection 12243. The connection to the server that checks for expiration of the certificate has timed out 12244. The size of the expiration list is too large 12263. Failed in initialization of certificate verification (The path of the hard disk for saving certificates is not specified) 12264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 12266. Internal error of the certificate verification 12267. The device certificate does not exist 12268. No certificate is sent from the server.
SMTP transmission
22. Invalid argument 27. The file size is too large 28. Insufficient memory of the device 32. The pipe is broken 42. The specified protocol is unavailable 51. Unable to reach the destination network 52. The connection aborted by the network 55. A buffer shortage occurred 57. The socket is not connected 58. The connection has been interrupted 60. The operation has timed out 61. The connection is rejected 62. The device is not connected to the network 67. The host is shut down 70. The operation is expected to be blocked 421. SMTP server error. Since the service is unavailable, the transfer channel is closed 432. SMTP server error. The password must be changed 450. SMTP server error. Unable to access to the mail box 451. SMTP server error. The requested action has been cancelled because an error occurred while processing a job 452. SMTP server error. Shortage of the system storage capacity 453. SMTP server error. No E-mail massage 454. SMTP server error. Temporary authentication failure 458. SMTP server error. Unable to queue a message to the node 459. SMTP server error. The node is not permitted 499. SMTP server error. An unsupported SMTP error code of 400s is received from the SMTP server 500. SMTP server error. Syntax error (command unrecognized) 501. SMTP server error. Syntax error in parameters or arguments 502. SMTP server error. The command is not implemented 503. SMTP server error. Bad sequence of commands 504. SMTP server error. The command parameter is not implemented 521. SMTP server error. The server does not receive mail.530SMTP server error. The access is rejected 534. SMTP server error. The authentication mechanism is too weak 535. SMTP server error. Authentication error 538. SMTP server error. The requested authentication mechanism requires encryption 550. SMTP server error. The requested action is not executed 551. SMTP server error. The user is not connected locally 552. SMTP server error. The requested E-mail action is cancelled553. SMTP server error. The requested action is not accepted 554. An SMTP server error, or an internal error when sending data. The transaction failed 555. SMTP server error. MAIL/RCPT parameter error 599. SMTP server error. An unsupported SMTP error code of 500s is received from the SMTP server 2236.The certificate has expired, or the validity period has not yet started 2238. The CN field of the certificate does not match the server address 2239. The certificate does not have the expected usage 2240. The certificate is not trusted. To trust the certificate, the certificate must be registered to the system 2241. The certificate has expired 2242. The CA server rejected the connection 2243. The connection to the server that checks for expiration of the certificate has timed out 2244. Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB)2261. The format of the certificate is invalid 2263. Failed to initialize the certificate verification 2264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20)2266. Internal error of the certificate verification 2267. The device certificate does not exist 2268. No certificate is sent from the server 3000. An unexpected error occurred 3001. An unexpected error occurred within the library being used 3002. An invalid channel is specified 3003. SMTP server address is invalid 3004. Parameter error (MIMEBodyHeader) 3005. Parameter error (DisplayName) 3006. Parameter error (character set) 3007. Parameter error (From address) 3008. Parameter error (To address) 3009. Parameter error (CC address) 3010. Parameter error (BCC address) 3011. Parameter error (EmailSet is NULL) 3012. Parameter error (destination certificate is NULL) 3013. Parameter error (E-mail body) 3014. The hard disk is invalid 3015. The S/MIME function is disabled 3016. Self-certificate error. The device certificate cannot be used in the S/MIME function. One possibility, among others, is that the type of encryption key is not RSA 3018. An invalid encryption algorithm is specified 3019. An invalid signature algorithm is specified 3020. The E-mail address included in the destination certificate does not match the destination address (To/Cc/Bcc) 3021. The E-mail address included in the certificate does not match the sender (From) address 3022. Format error of the certificate 3023. Parameter error (Disposition-Notification-To) 3024. Message syntax error of the receiver side 3025. The SMTP server does not support the STARTTLS command 3026PKI card access error
WebDAV transmission
22. The format of the URL of the target resource is invalid. Parameter error 27. Attempted to send data that exceeds the maximum transferrable size for transfer coding 42. WebDAV send is disabled 52. The process is cancelled by a device reset 55. A buffer shortage occurred 56. The connection has already been established 57. The connection to the WebDAV server failed (including connection time out) 62. The device is not connected to the network 70. MIO is busy 72. The connection has been interrupted with the condition that is insufficient to the specified size 1001. The server does not support WebDAV. Unable to upload data to the server 1002. The intermediate resource is not a collection (directory) (e.g. the specified folder does not exist) 1003. The target resource is a collection (directory) 1011. Although "https" is specified for the resource URL, it is unavailable because the SSL library is not included for the modularity 1012. Although "https" is specified for the resource URL, the connection is interrupted because the WebDAV server certificate has expired 1013. The CONNECT method is issued to the proxy server to establish an SSL connection via a proxy, but it is rejected 1017. A communication error occurred while sending a request 1018. A communication error occurred while receiving a response 1027. nContentLength exceeds the maximum transferable size 1030. Although use of a proxy has been specified, the proxy setting information is unavailable 1031. The connection to the proxy server failed (including connection time out)1098. Failed in chunk TX to SharePoint Server 1099. Another internal error occurred (e.g. memory shortage) 2236. The certificate has expired, or the validity period has not yet started 2238. The CN field of the certificate does not match the server address 2239. The certificate does not have the expected usage 2240. The certificate is not trusted. To trust the certificate, the certificate must be registered to the system 2241. The certificate has expired 2242. The CA server rejected the connection 2243. The connection to the server that checks for expiration of the certificate has timed out 2244. Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB) 2261. The format of the certificate is invalid 2263. Failed to initialize the certificate verification 2264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 2266. Internal error of the certificate verification 2267. The device certificate does not exist 2268. No certificate is sent from the server
SMB browsing
32. The connection has been interrupted 42. The specified protocol is unavailable 57. Failed to connect to the server 62. The device is not connected to the network. The internal channel detected an error immediately before establishing communication 67. The host PC is shut down 4096. The group name/host name is not specified. The specified group name/host name does not exist on the network 4097. The user name is not specified. Unable to log in with the specified user name and password. Failed to log in due to an SMB protocol error 4098. Administrative shares do not exist. The shared resource name is not specified. The shared resource does not exist 4099. The user name is not specified. Unable to log in with the specified user name and password. Failed to log in due to an SMB protocol error 4102. The specified media to be written is not formatted. The file system of the specified media to be written is faulty 4105. Other errors to which an error code is not assigned 4352. The browser machine (master browser/backup browser) is not found 4353. Unable to log in to the browser machine (master browser/backup browser) 4354. The sub folder does not exist 4355. The request is not accepted due to an invalid call sequence etc 4368. The number of groups is too large 4369. The number of host PCs is too large 4370. The number of shared resources is too large 10000. Failed in authentication using a PKI card (PKI token) 12236. The certificate has expired, or the validity period has not yet started 12239. The purpose of the certificate is not right 12240. CA that cannot be trusted or is not registered 12241. The certificate has expired 12242. The CA server rejected the connection 12243. The connection to the server that checks for expiration of the certificate has timed out 12244. The size of the expiration list is too large 12263. Failed in initialization of certificate verification (The path of the hard disk for saving certificates is not specified) 12264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 12266. Internal error of the certificate verification 12267. The device certificate does not exist 12268. No certificate is sent from the server
User Authentication
1. Invalid parameter (e.g. the number of characters exceeds the limit, blank). The authentication function setting is disabled 2. Failed to resolve the name using the DNS server 3. Unable to find the authentication server 4. Failed to authenticate 5. Failed to allocate memory. An unexpected error occurred (which does not occur under normal usage conditions) 6. An authentication request is received while an internal task of the user authentication client is being performed 7. MIO was reset during forwarding 10000. Failed in authentication using a PKI card (PKI token) 12236. The SSL certificate has expired 12239. The certificate does not have the expected usage 12240. The certificate is not trusted. To trust the certificate, the certificate must be registered to the system 12241. The certificate has expired 12242. The CA server rejected the connection 12243. The connection to the server that checks for expiration of the certificate has timed out 12244. Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB) 12261. The format of the certificate is invalid 12263. Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified 12264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 12266. Internal error of the certificate verification
WebDAV client
2. The ID of a client that is not active has been specified 3. Receive time out occurred 4. A receive error occurred. Or an invalid request URL is specified 5. The size of the content length or the receive size exceeds the maximum transferable size. Or the size of the message body is too large 6. The process is cancelled by a device reset. Or the size of the message body exceeds the maximum transferable size 7. An internal error occurred. Or the process is cancelled by an internal reset 8. Failed to connect to the WebDAV server 9. An error occurred while sending data to the WebDAV server 10. A timeout occurred while sending data to the WebDAV server 11. Failed to connect to the proxy server 12. The proxy server rejected the connection request 13. While the proxy server specification is valid, the host of the proxy server is not specified 14. Failed to authenticate the proxy server 15. Other error was returned from the proxy server 16. An internal error occurred 17. The process is cancelled because MIO_REQBODY_ERROR is specified by the device application 2236. The certificate has expired, or the validity period has not yet started 2238. The CN field of the certificate does not match the server address 2239. The certificate does not have the expected usage 2240. The certificate is not trusted. To trust the certificate, the certificate must be registered to the system 2241. The certificate has expired 2242. The CA server rejected the connection 2243. The connection to the server that checks for expiration of the certificate has timed out 2244. Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB) 2261. The format of the certificate is invalid 2263. Failed to initialize the certificate verification 2264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 2266. Internal error of the certificate verification 2267. The device certificate does not exist 2268. No certificate is sent from the server
WS scan
1. The specified client is not registered 2. Parameter is invalid 3. The Web service or WS scan function is disabled 4. The device is not connected to the network 5. Waiting for connection from CP 6. The SSL certificate of the destination computer is not valid when the validity period of an SSL certificate is checked 22. Invalid argument 42. The specified protocol is unavailable 52. The connection aborted by the network 53. The connection has been interrupted 55. A buffer shortage occurred 57. The socket is not connected 60. The operation has timed out 70. The operation is expected to be blocked 72. The Retrieve Image waiting period has timed out 2236. The SSL certificate has expired 2238. The CN field of the certificate does not match the server address 2239. The certificate does not have the expected usage 2240. The certificate is not trusted. To trust the certificate, the certificate must be registered to the system 2241. The certificate has expired 2242. The CA server rejected the connection 2243. The connection to the server that checks for expiration of the certificate has timed out 2244. The size of the expiration list is too large 2261. The format of the certificate is invalid 2263. Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified 2264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 2265. Parameter of the certificate verification is invalid 2266. Internal error of the certificate verification/management module 2267. The device certificate does not exist 2268. No certificate is sent from the server.
Scan server sending
1. The action is not supported 2. The specified parameter is invalid 3. The operation failed 4. A temporary error occurred on the scan server 5. An internal error occurred on the scan server 6. The scan server returned an error due to operation by an unauthorized user 7. The scan server returned an error due to invalid request 8. Addresses for secondary distribution are not supported 9. The destination address is not included in PSP 10. The scan server returned an error due to access by an unauthorized user 11. The scan server returned an error due to a request for invalid action 12. The scan server returned an error due to transmission of unregistered PSP to the scan server 13. The scan server returned an error due to a request for invalid action 14. The scan server returned an error due to use of a format that is not supported 22. The specified parameter is invalid 42. The WebService or WSD-Scan function is invalid 52. The connection aborted by the network 53. The connection is suspended 55. The I/O buffer capacity is in short 57. No connection exists with the client 62. The connection has been interrupted 70. NICFUM is busy 2236. The SSL certificate has expired 2238. The CN field of the certificate does not match the server address 2239. The certificate does not have the expected usage 2240. The certificate could not be trusted. To trust the certificate, the certificate must be registered to the system 2241. The certificate has expired 2242. Cannot connect to the CA server upon certificate verification 2243. Time out occurred at the time of the certificate verification 2244. The size of the expiration list is too large 2261. The format of the certificate is invalid 2263. No verification can be performed as he hard disk path has not been specified yet 2264. Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20) 2265. Parameter of the certificate verification is invalid 2266. Internal error of the certificate verification/management module 2267. The device certificate does not exist 2268. No certificate is sent from the communications peer